Ethics hotlines are vital business tools in today’s dynamic workplaces. From banking institutions and healthcare services to restaurants and warehouses, the ethics hotline is the one resource capable of providing valuable insights across the board. But what kind of data can you collect with an ethics hotline? And what analytics are available when you implement an ethics hotline to help enforce your ethics policies? Today, we’ll outline what metrics, insights, and valuable data you can leverage to improve your company’s ethics policies and workplace culture with an ethics hotline.

Identify Key Ethics Risks Before They Become Violations

An ethics hotline is an anonymous reporting mechanism that allows anyone within or outside of your organization to report suspected risks or violations. And with each call, you’re presented with insights into the ethical risks within your company. Data collected from these reports can help you identify risks in precise areas.

For example:

– Several calls about a piece of faulty shop floor equipment can alert you to repair or replace equipment before an injury occurs.

– Complaints about a particular employee can help you isolate problem behaviors before they translate into costly fines or legal expenses.

– Calls about financial misconduct can ensure you identify theft or misappropriations immediately.

– Spot Financial Impacts of Risks and Violations

Ethics hotlines can share financial information as each ethics violation or concern is reported. You can collect and review datasets over time and see the financial impacts to your company. You can also use these metrics to calculate potential savings since you’re able to make necessary changes to remedy poor conduct, safety risks, and ethics violations.

Learn About Your Employees’ Satisfaction Rates

When you have an ethics hotline in place, you can also collect data about your employee satisfaction rates. Properly encouraging your teams to anonymously report concerns and issues will ensure that you keep a finger on the pulse of employee satisfaction. And hotline reports will demonstrate what areas of company culture your ethics team can address to enact improvements.

Reporting Made Easy with Ethical Advocate

Don’t just integrate an ethics hotline. Let Ethical Advocate help you establish a hotline solution with all the reporting and data-collection insights you need. Our web-based analytics provide you with snapshots of relevant information in the form of charts, tables, and customizable reports.

Just some of the available analytics include:

– Customized hotline reports by category (department, segment, etc.)

– Incident reporter’s relationship to the company (employee, department, vendor, etc.)

– Financial implications of ethics reports filed (costs and savings)

– Hotline reporting timelines to document new, open, investigating, or resolved

– Severity of the incidents reported

– Location, division, and other key factors of ethics reports

Make the most of your ethics hotline by leveraging every key benefit of the available data and metrics. It’s how you can make significant improvements over time with your ethics policies, risk management, and company culture. Connect with our team at Ethical Advocate and explore the comprehensive solutions of an effective ethics hotline for your business.