Ethical Advocate’s purpose is to provide you with the best information gathering system, and
with its 2.0 incident reporting system, Integralinx, our clients and over 1.2 million users
have the most user friendly, rapid, and complete incident reporting system available.
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Ethical Advocate supports the needs, challenges and aspirations of people and companies
who desire to attain the highest form of ethical action and culture.
Integralinx’s software-as-a-service technology allows Ethical Advocate
to be one of the few companies meeting the industry’s highest standards for web-based and
Call Center incident reporting systems.
Meeting Sarbanes-Oxley and other regulatory requirements,
Integralinx provides your users
with sophisticated, yet easy to use, front and back end functions integrating all aspects
of its whistleblowing functions for confidential and anonymous incident reporting.
Ethical Advocate data protection allows you unsurpassed security and stability you can
depend on, as it passed a 3
rd party audit based on the credit card industry’s stringent
standards, placing EA within the upper echelon of websites for security.
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Integralinx Features
Ethical Advocate does not offer a one-stop cookie cutter formula. EA works with you to custom
design your incident reporting categories without limit to directly address your specific risk
factors.
EA’s systems provides you the opportunity to receive incident reports from employees, vendors,
suppliers and all other categories of stakeholders to whom you make the system available.
In order to maximize information gathering, Ethical Advocate’s system allows for an unlimited
number of file attachments when someone reports online.
Ethical Advocate’s systems provide your incident reviewers and anonymous informants the ability
to communicate anonymously with each other without limit, whether they report online or use EA’s
Call Center.
When incident reports are submitted, your incident reviewers receive e-mail notification
immediately, indicating that a report has been submitted, thereby allowing you to easily
determine when a report demands immediate attention.
Online and Call Center Reporting Features
Why settle just for a hotline when at no additional charge you can have also have easy to
use, intuitive web based reporting asking the same exact questions as our Call Center
operators?
- Your online reporting pages are easily identifiable as yours including the placement of your
organization's name, logo, welcoming letter from an appropriate company representative and ethics
policy/ code of conduct.
- You can optionally create a custom URL page connected to your IntraNet.
- Incident reporters are guided through a series of well-crafted questions designed to provide
you with the maximum information about the incident.
- The reporting system dynamically interacts with your user when an incident is being reported,
and suggests specific questions based on the responses given. Every report is unique.
- You can design report dissemination so reports can be simultaneously sent to different
departments and people and customized according to incident type and location.
- Ethical Advocate's systems provide your incident reporters and incident reviewers the ability
to communicate anonymously and without limit, whether they report online or use EA's Call Center.
- Our secure Call Center provides 24/7/365 availability with up to 150 languages translation.
- All calls are answered live by our specially trained operators, with greetings custom designed
for your organization.
- Our Call Center staff not only have appropriate technical ability, they are trained to interact
with your incident reporters appropriately, given the sensitivity of the circumstances.
- To ensure accurate reporting of information, Call Center operators are instructed to read back
the answers given by incident reporters.
- You will never get a busy signal at our Call Center. More than half of our calls are answered on
the first ring, and 90% - 95% are answered by the fourth.